Responsible Gaming

Gambling always involves the risk of losing money. You should only play using funds that you can afford to lose and never depend on betting to solve financial problems.

Responsible gaming on MegaPari is based on control, awareness and balance:

• Treat gambling as paid entertainment, not as a way to earn regular income.
• Decide in advance how much money you are ready to risk and set limits in your account.
• Set time limits for sessions so that playing does not affect work, studies or family life.
• Keep gambling separate from your daily budget for rent, food, education and medical costs.
• Avoid chasing losses and accept that losing is part of gambling.
• Do not gamble when under the influence of alcohol, drugs or strong emotions such as anger or sadness.
• Regularly review your betting history and deposits to track your behaviour.

MegaPari provides tools such as deposit limits, session limits and self-exclusion so that you can manage your play responsibly. Use these tools to protect your finances and emotional health, and to keep gambling safe and under control.

Gambling addiction develops gradually and can affect both your mental health and financial stability. It is a serious condition that requires attention and, in many cases, professional help.

Warning signs that may indicate a gambling problem include:

• Spending more time and money on betting than you planned.
• Feeling restless, irritated or anxious when you try to cut down or stop gambling.
• Needing to place higher stakes to feel the same excitement.
• Chasing losses by continuing to play in an attempt to recover lost money.
• Hiding or lying about your gambling from family, friends or colleagues.
• Using gambling to escape from stress, loneliness, depression or other emotional difficulties.
• Neglecting work, studies, family duties or social activities due to betting.
• Borrowing money, selling personal items or using funds meant for essentials to gamble.
• Repeatedly failing in attempts to control, reduce or stop your gambling.
• Feeling guilt, shame or hopelessness after gambling but still continuing to play.

If you notice several of these signs in your own behaviour or in someone close to you, it may indicate harmful gambling or addiction that needs structured support.

Addressing betting addiction requires honest self-reflection and practical steps. Early action can protect your finances, relationships and overall wellbeing.

MegaPari recommends the following useful measures to prevent or reduce gambling problems:

• Set clear money limits: Decide your maximum deposit and loss limits and apply them in your account settings.
• Set time limits: Fix a specific duration for each session and log out when the time is over.
• Take regular breaks: Step away from the screen, stretch, drink water and review how you feel before continuing.
• Avoid chasing losses: Accept losses as part of gambling and do not increase stakes to recover money.
• Keep a budget: Maintain a written record of all deposits, withdrawals and expenses related to gambling.
• Separate funds: Use only discretionary money and never use loans, credit or funds meant for family needs.
• Use self-exclusion: If you feel your control is weakening, use temporary or long-term self-exclusion options in your account.
• Turn off notifications: Reduce triggers by limiting marketing messages and promotional alerts.
• Talk to someone you trust: Share your concerns with a family member, friend or counsellor who can offer support.
• Seek professional help: Contact specialised support services or mental health professionals experienced in gambling addiction.

Responsible play means knowing when to stop and when to seek help. You are not alone, and support is available if you feel gambling is no longer under your control.

If gambling is affecting your life, professional support can guide you through recovery and help you regain control. Confidential help is available in India through several trusted organisations.

Main external support resources include:

• National Institute of Mental Health and Neurosciences (NIMHANS), Bengaluru: Mental health services and addiction treatment. Website: https://nimhans.ac.in
• Fortis National Helpline for Mental Health: 24×7 emotional support and guidance on addiction. Helpline: +91 8376804102, Website: https://www.fortishealthcare.com/india/mental-health-programs
• iCALL by TISS (Tata Institute of Social Sciences): Professional counselling for emotional distress and addictive behaviours. Helpline: +91 9152987821, Website: https://icallhelpline.org
• Lifeline Foundation, Kolkata: Counselling and rehabilitation support for various addictions. Website: https://lifelinefoundation.in
• Mind India, Guwahati: Psychological support and counselling, including for gambling-related problems. Website: https://mindindia.org
• Local psychiatrists, clinical psychologists and counselling centres in your city for one-to-one assessment and treatment.

These services provide confidential support, practical tips and long-term strategies to manage addiction and protect your mental health.

If you believe your gambling is becoming problematic, you can contact MegaPari customer support and request help in applying responsible gaming tools. Our support team can provide information about limits, self-exclusion and other control features available to players from India.

You can reach MegaPari support through the following channels:

• Live chat in your account interface.
• Email: Use the official support email address listed in the contact section of the MegaPari website.
• Help centre: Visit the online help or FAQ section for guidance on responsible gaming tools and account settings.

Support staff can guide you on how to adjust limits, close your account temporarily or take further steps to protect your gambling behaviour.