MegaPari Privacy Policy

This website collects personal data needed to provide and support online gaming and betting services in a secure and lawful manner.

Types of personal data collected

The following types of information may be collected:

• Identification details: name, date of birth, nationality, PAN or other KYC documents
• Contact details: email address, mobile number, residential address
• Account information: username, password (stored in encrypted form), account settings
• Transaction data: deposits, withdrawals, bets, wins, losses, payment method details (in tokenised or masked form where possible)
• Technical data: IP address, device type, browser, operating system, language, approximate location based on IP
• Usage data: pages visited, time spent on pages, clicks, referral sources, and interaction with customer support
• Verification data: copies of identity documents, proof of address, payment account ownership proofs, and any records related to responsible gaming checks

Purpose of collection and processing

Personal data is collected and processed for the following purposes:

• Creating and managing user accounts and profiles
• Providing gaming, betting, and payment services
• Carrying out age verification and KYC checks
• Meeting anti-money laundering and counter-terrorism financing obligations
• Detecting and preventing fraud, misuse, and unauthorised access
• Handling customer support requests and dispute resolution
• Complying with applicable laws, regulatory requests, and court orders
• Performing internal reporting, risk management, and service quality monitoring

Technical and organisational protection measures

Reasonable technical and organisational measures are used to protect personal information, including:

• Encryption of data in transit using secure protocols
• Storage of sensitive data in controlled environments with access restrictions
• Role-based access control and logging of access to key systems
• Regular security monitoring, risk assessments, and system updates
• Strong password requirements and tools such as two-factor authentication where supported
• Staff confidentiality obligations and training on data protection

No method of online transmission or electronic storage is fully risk-free, but proportionate measures are in place to reduce unauthorised access, loss, misuse, or alteration of user information.

User rights over personal data

Subject to applicable laws and verification of identity, users may have the following rights regarding their personal data:

• Right of access: to request a copy of personal data processed about the user
• Right to correction: to request rectification of inaccurate or incomplete information
• Right to deletion: to request deletion of personal data, when retention is not required by law or legitimate interests
• Right to restriction: to request temporary limitation of certain processing activities
• Right to object: to object to specific types of processing, such as direct marketing where applicable
• Right to data portability: to request personal data in a structured, commonly used format where technically feasible and legally required

These rights may be exercised by contacting the data protection contact point indicated in this document, subject to identification and legal conditions.

Compliance with India laws and international standards

Data practices take into account relevant data protection standards, such as the Indian Information Technology Act, 2000 and related rules on reasonable security practices, along with applicable international norms such as the principles in the GDPR. Where local gambling laws restrict real money gaming in some Indian states or territories, user registration and services are administered keeping such restrictions in mind, and personal data may be processed to support geo-blocking or compliance measures.

Personal information is used only for lawful purposes and in a manner that is transparent and proportionate.

Main purposes of use

Personal data may be used for:

• Account registration, login, and profile management
• Verification of identity, age, and location for compliance and security
• Processing deposits, withdrawals, and bet settlements
• Managing bets, game sessions, bonuses, and account balances
• Detecting suspicious behaviour, fraud, or violation of terms
• Assisting users through customer support channels

Service improvement and analytics

Non-identifying and aggregated information, and where appropriate pseudonymised data, may be used for:

• Analysing usage patterns on the website and mobile applications
• Improving navigation, performance, and stability of services
• Testing new features and platforms in a controlled manner
• Preparing internal reports and statistics for management and compliance

Marketing and communication

Subject to consent where required by law, contact details may be used to:

• Send service notifications, transaction confirmations, and security alerts
• Share information on product updates, rule changes, and policy updates
• Provide marketing communications such as offers or promotions, which users can opt out of at any time through account settings or unsubscribe links

Marketing messages are sent only when permitted under applicable law, and users always retain the right to withdraw consent for such communications.

Compliance and legal obligations

Information may be processed to:

• Comply with anti-money laundering, KYC, and sanctions screening requirements
• Respond to lawful requests from regulators, courts, or law enforcement
• Enforce terms and conditions and protect legitimate interests in legal proceedings

Any automated decision-making, such as risk scoring or fraud detection, is conducted according to fair criteria and is combined where appropriate with human review. Users may contact the support team to request information about the logic involved in significant automated decisions where such rights apply in law.

Users have a practical way to access, review, and manage their personal information.

Accessing personal data

• Core account details, such as contact information, can be viewed and edited in the account profile section after login.
• Users may also submit a request through customer support to obtain a summary of personal data held, subject to identity verification and legal limits.

Updating and correcting information

Users should keep their registration data accurate and up to date. Corrections can be made by:

• Editing details in the account profile area where fields are editable
• Contacting customer support for fields that require verification or back-office review (for example, name, date of birth, or verified mobile number)

The operator may request supporting documents before making changes to sensitive details, to prevent misuse or fraudulent changes.

Deletion of personal data

Users may request deletion of their personal data in line with applicable law. Deletion requests can be submitted by contacting support. Deletion may not take place immediately where:

• Legal retention requirements for financial, AML, tax, or dispute purposes apply
• There are outstanding disputes, investigations, or regulatory enquiries
• Data is needed to establish, exercise, or defend legal claims

Personal data that is no longer required is either securely deleted, anonymised, or stored in a restricted archive until the expiry of mandatory retention periods.

Consent to security checks and payment processing

By registering on this website, placing bets, or making payments, the user acknowledges and agrees that:

• Security checks, identity verification, age and address checks, and anti-fraud screenings may be carried out using internal tools and external databases where lawful
• Payment information may be processed by third-party payment providers, banks, or financial institutions based on their own legal and regulatory obligations

These checks are required for safe operation of services, compliance with financial regulations, and protection of users and the operator from misuse.

This website is intended only for adults who are at least 18 years of age, and for users who are legally permitted to participate in online gaming and betting under the laws applicable in their place of residence.

• Account registration, deposits, and betting are not allowed for persons under 18 years or below the legal gambling age in any relevant jurisdiction.
• Age verification checks may be conducted using official documents or third-party verification services.
• The operator cannot always determine the true age of a user solely from online information, and therefore relies on accurate information during registration and may request supporting documents at any stage.

If a parent, guardian, or another responsible person becomes aware that a minor has provided personal data or created an account:

• They should contact customer support immediately and provide proof of identity and proof of relationship to the minor.
• Once verified, the account of the minor will be blocked, and personal data associated with that account will be deleted or anonymised, except where retention is required by law for fraud, AML, or dispute purposes.

Adults are encouraged to use parental control tools and content filters to prevent minors from accessing online gambling websites and to keep login credentials and payment instruments secure at all times.

In order to provide online casino and sportsbook services efficiently and lawfully, personal data may be stored or processed in countries outside India, including locations where some partners, group companies, or service providers are based.

Such cross-border transfers may occur for:

• Hosting and maintaining gaming platforms and databases
• Payment processing, fraud detection, and risk scoring
• Customer support, email delivery, and communication services
• IT security, backup, and data analytics solutions

By using this website and submitting personal information, the user consents to such international transfers of data, in accordance with this Privacy Policy and applicable legal safeguards.

The operator takes steps to ensure that all partners handling personal data observe confidentiality and data protection standards that are broadly comparable to the protections offered in India and recognised international frameworks. These may include:

• Contractual commitments requiring service providers to protect personal data and use it only for specified purposes
• Technical and organisational measures to secure information during transit and storage
• Restrictions on onward transfers to other parties, except where required by law or authorised in this document

This Privacy Policy describes how personal information is collected, processed, and protected, but it does not create any contractual or legal right that goes beyond what is required by applicable law or by the terms and conditions of the services.

Any disclaimer in this document or on related pages may limit or clarify the scope of the rules described here, within the bounds permitted by law. Such clarifications may affect how certain provisions apply in practice, for example in situations where legal retention duties or mandatory disclosures override a user request.

The Privacy Policy becomes effective for each user when the user indicates acceptance in one or more of the following ways:

• Completing registration and creating an account
• Confirming acceptance by ticking an acceptance box or similar mechanism
• Continuing to access or use the services after being notified of the Privacy Policy or of any update to it

If any provision of this document conflicts with mandatory legal requirements in a particular jurisdiction, the relevant law will prevail to the extent of the inconsistency, and the remaining parts of the Privacy Policy will stay in force.

Cookies are small text files placed on a user’s device by websites or applications. They store limited information that helps recognise the browser, remember preferences, and understand site usage.

Types and purpose of cookies

The website may use the following categories of cookies:

• Strictly necessary cookies: enable core functions such as login, account management, and secure navigation
• Functionality cookies: remember user choices such as language, region, or display preferences
• Performance and analytics cookies: collect aggregated statistics about visits, pages viewed, and technical performance to help improve services
• Behaviour and personalisation cookies: help understand how users interact with games and betting sections, so that content and recommendations can be adapted

Cookies used for statistics, behaviour analysis, personalisation, or site improvement are generally kept for a period not exceeding one year, unless a shorter period is technically configured. Some session cookies are deleted when the browser is closed.

Cookie management

Users can manage cookie settings through:

• Browser settings, to block or delete cookies from this website or from all websites
• Any cookie preference tools made available on the website

Blocking some cookies may affect how certain features function, such as login sessions, language settings, or bet slips. Information collected through cookies is treated as personal data where it identifies a user or can reasonably be linked to a user, and is handled in line with this Privacy Policy.

By visiting this website, creating an account, placing bets, or using any online services provided here, the user confirms full acceptance of this Privacy Policy and agrees that personal data will be processed as described in it.

The version of the Privacy Policy published on the website at the time of use is the version that applies. If the document is updated, the updated version will replace previous versions from the date it is posted or from the date specified in the notice of change.

Continued use of the services after such an update will be treated as acceptance of the updated Privacy Policy. Users who do not agree with this document are requested not to create an account or to stop using the services and to contact support regarding any data-related concerns.

Personal information may be shared with third parties when this is necessary for the provision of services, compliance with legal obligations, or protection of legitimate interests.

Types of third parties

Depending on the activity, data may be shared with:

• Payment service providers, banks, and financial institutions involved in deposits or withdrawals
• Identity verification and KYC service providers
• Anti-fraud, risk management, and AML screening providers
• Regulatory bodies, tax authorities, and law enforcement agencies where required by law
• External auditors, legal advisers, and dispute resolution bodies
• Technical service providers managing hosting, email, SMS, push notifications, or analytics

In many cases, the names or categories of such partners are listed in relevant areas of the website or user interface. If they are not listed, users will be informed of the purpose and main scope of sharing through this document or in a relevant notice at the point of data collection.

Providing personal data and continuing to use the services means the user consents to such sharing for the purposes outlined here and recognises that each third party processes data under its own legal responsibilities and policies. Third-party privacy practices may differ, and users are encouraged to review the privacy information of key providers such as payment gateways, KYC vendors, and communication platforms.

The website may contain links, banners, or references that lead to external websites, mobile applications, or services operated by third parties.

• Such external websites have their own privacy policies, terms of use, and data practices.
• The operator does not control and is not responsible for how those third parties collect, use, or protect personal information.
• Inclusion of a link does not imply endorsement or responsibility for the content or data handling practices of the external site.

Users are advised to:

• Read the privacy policy and terms provided on any external website before sharing personal or payment information
• Review security indicators in the browser, such as secure connection icons and domain names

Any personal data provided directly to third-party websites is subject to their privacy practices and not to this Privacy Policy.